Mon: 11:30AM – 11:00PM

Tue: 11:30AM – 11:00PM

Wed: 11:30AM – 11:00PM

Thu: 11:30AM – 11:00PM

Fri: 11:30AM – 12:00AM

 

These my friends are called HOURS OF OPERATION!

Otherwise known as hidden secrets on many Philadelphia area websites.

 

I would love for someone, anyone, to explain to me why a restaurant would not want to highlight their hours in the same manner they want to highlight their menu? Is it really their intention to disguise the hours they are open? In some cases consumers are simply trying to determine if you serve lunch!

 

It is truly maddening how many websites either do not have hours of operation or hide them so you have to navigate through the entire site and uncover them after a lengthy investigation. Often I wonder how many people, who unlike myself, are not interested in researching every restaurant that exists in the area and really only want something to eat, are going to go to such an effort to search for this information. My guess is not many!

 

If I just want to go somewhere for lunch tomorrow and know of a new restaurant that opened down the street, chances are I would probably Google the place to see if they served lunch. If I cannot easily assess whether they are open and especially if it is after hours, chances are, unless this is the latest and greatest Jose Garces restaurant that I have been dying to get into, they are shit out of luck for screwing with me and wasting my time! 

 

What a stupid, stupid, reason to lose business. Shame on you, and shame on your web designer and your web developer! The sad part – I can name at least 10 restaurants right off the top of my head that have either no hours, hidden hours or incorrect hours right now on their sites! Again…what a stupid reason to lose business and you are really pissing people off by the way!

One Response to “The Weekly Rant – When The Hell Are You Open?”

  1. Did he have his coffee when he wrote this? I wouldn’t call this The Weekly Rant but rather The Weekly @?&%$*#.

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